kratos Legal Notice
We do not offer our services in jurisdictions where online wagering is prohibited. Our kratos platform operates only in regions where local law explicitly permits online gaming, sportsbook, and entertainment services. Users are responsible for verifying that access and use of kratos comply with the laws of their own jurisdiction before creating an account or funding a kratos wallet.
Our kratos service is available only where applicable law permits. This legal notice sets out the jurisdictional boundaries, user responsibilities, and our commitment to transparent disclosure. We do not claim any license, certification, or regulatory approval in any specific country. Users in supported regions access kratos on the understanding that they operate within their own local legal framework.
If you have questions about service availability in your location, jurisdiction-specific restrictions, or legal compliance, contact our support team. Our multilingual kratos staff can provide factual information about where we operate, but cannot offer legal advice. Users should consult local counsel if they are uncertain whether our service is lawful in their jurisdiction.
Service Availability and Jurisdiction
kratos operates in supported jurisdictions only. We explicitly do not offer our services in regions where online gaming, sportsbook markets, or related entertainment is prohibited by law. This applies to all kratos game categories: slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live casino tables (roulette, blackjack, baccarat, Dragon Tiger), football markets (Liga 1, Piala AFF, Champions League, Premier League), and esports tracking (Mobile Legends, Free Fire, PUBG Mobile).
Eligibility and Account Requirements
To create a kratos account, you must meet our eligibility criteria: you must be of legal age in your jurisdiction, you must not be a resident of a jurisdiction where kratos services are prohibited, and you must provide accurate identity documents during verification. Our kratos KYC process collects government-issued ID (KTP for Indonesian residents), full name, date of birth, and contact email. We use this information to confirm your identity and verify your jurisdiction eligibility.
We at kratos reserve the right to restrict or close accounts that appear to be created from prohibited jurisdictions or that violate our account policies. If we detect account activity inconsistent with the location you declared during signup, we may initiate account review and request additional documentation. Accounts created with false information or from prohibited regions may be suspended without refund of remaining balance.
No Licensing Claims or Regulatory Approval
kratos does not claim a license, permit, or regulatory approval from any government or licensing authority in any specific country, including Indonesia. We do not operate under a Curaçao license, a Malta Gaming Authority certificate, or any other formal gaming license. Our service is available only in jurisdictions where online gaming is legal without requiring explicit licensing. Users should not interpret the availability of kratos in their region as indicating that kratos holds a specific license to operate there.
If your jurisdiction requires a valid license to offer gaming services legally, and kratos does not hold that license, then kratos services are not lawfully available in your jurisdiction. It is your responsibility to verify the legal status of kratos in your location before accessing the platform. We recommend consulting local legal counsel if you are uncertain about the legality of using our service in your region.
Our kratos Payment and Withdrawal Policy
kratos accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). All deposits are processed by our payment partners and are subject to their terms and local payment regulations. Withdrawals from kratos are subject to verification and anti-money-laundering compliance checks. If a withdrawal request triggers our compliance review, we may request additional documentation or place temporary holds pending verification.
Users understand that if they create a kratos account from a prohibited jurisdiction, any funds deposited remain subject to legal restrictions in that jurisdiction. We are not responsible for legal consequences arising from deposits made in violation of local law. If you deposit funds into kratos from a jurisdiction where the service is prohibited, you may not be able to withdraw those funds, and kratos is not liable for resulting financial loss.
kratos Privacy and Data Protection
Our kratos privacy policy explains how we collect, use, and protect your personal data. We collect identity information during signup, transaction records during gameplay, and support communications if you contact our team. We encrypt all data and do not share personal information with third parties except where required by law or for payment processing. Your kratos account data remains secure and accessible only to you and our authorized support staff.
You have the right to request access to your personal data held by kratos, request correction of inaccurate information, and request deletion of your account and associated records. Requests are processed within 30 business days. Submit data access or deletion requests through your kratos account settings or contact our support team. For full details on our data protection practices, review our privacy policy
Contact Information and Legal Inquiries
If you have legal questions about kratos service availability, jurisdiction eligibility, or our terms, contact our support team. We provide contact options through our FAQ page and within your account portal. Our multilingual staff operates in English and Indonesian during extended business hours. We respond to legal inquiries within five business days but cannot provide formal legal advice. For legal counsel on jurisdiction-specific matters, consult a qualified local attorney.
Players across Jakarta, Surabaya, Bandung, Medan, and Semarang can reach our support team via live chat, email, or in-app messaging. Our kratos team can provide factual information about how our service operates, payment methods available in your region, and account policies, but does not interpret local law. If you are uncertain about legal compliance in your jurisdiction, we recommend seeking professional legal advice before using our service.
Summary of kratos Legal Framework
kratos operates in supported jurisdictions only where online gaming is lawful. We do not claim a license or regulatory approval in any specific country. Users are solely responsible for verifying that access and use of kratos comply with local law. Our service includes slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live casino (roulette, blackjack, baccarat, Dragon Tiger), sportsbook (Liga 1, Piala AFF, international football), and esports tracking (Mobile Legends, Free Fire, PUBG Mobile).
We collect identity documents during signup, protect user data with encryption, and process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks. Withdrawals are subject to verification. We reserve the right to restrict or close accounts that appear to violate jurisdictional rules or account policies. All user disputes and legal inquiries are handled by our support team, which operates in English and Indonesian.
If you have questions about service availability in your location or concerns about legal compliance, contact our support team or review our terms and privacy policyBy using kratos, you acknowledge that you are of legal age in your jurisdiction, that the service is lawful in your location, and that you accept our account terms and this legal notice.